Tenant Damages

In line with the Residential Tenancies Act 2010, tenants are responsible for any damage to the property caused by themselves, other household members or any visitors to the property. This includes damage caused by accident or through carelessness.

DH does not charge for damage that happens due to normal day to day use of the property. This is called fair wear and tear.

DH decides if a tenant is responsible for property damage, or if it is fair wear and tear, by inspecting the property, from information provided by the tenant or by reading tradesperson reports.

DH offers tenants the opportunity to arrange and pay for repair of property damage they are responsible for. If this is not possible, desirable, or completed within a reasonable time, DH arranges the work and adds the cost the tenant’s account as a charge.  DH staff will notify the tenant of the charges before they are added to the tenants account and ask for an agreement to be signed to pay these charges.

DH reserves the right to apply to the NCAT for compliance orders and to recover repair costs when there is severe property damage by a tenant.